We are your trusted information technology partner. Sure, but what does that mean exactly? For the “nuts and bolts” stuff (the workstations, servers, and mobile devices) we provide a package of best practices and systems. This ensures that the mechanical parts of your infrastructure keep running without interrupting the flow of your business.
We focus on improving the maturity of your IT infrastructure. You can read more about that here: IT Maturity.
In brief, this includes:
- A productivity system based on Microsoft 365 or Google Workspace. This includes email, calendaring, file management, and additional communication and collaboration tools.
- Workstation and server monitoring agents and antivirus software. This keeps us aware of what is happening on your systems.
- Mobile Device Management to keep tabs on where your data is being used on mobile devices.
- A responsive and professional help desk to address any issues that come up.
- We handle patching and updates on your workstations and servers to make sure you are always safe and up-to-date.
- Documentation and organization of all your important IT information.
In addition, we will meet with you on a regular basis to talk about your business and see how else we can help. We’ll also include a summary of any technical tasks we’ve completed since we last met.
This is just a subset of the items included in our monthly packages. Contact us today to learn more!